Return window We accept returns within 30 days of delivery. Items must be unworn, unwashed, free of marks and odours, and returned with all original tags and packaging.
Non-returnable items For hygiene reasons, certain items such as earrings and other pierced jewellery, and any items marked “Final Sale”, cannot be returned unless faulty.
How to request a return
Email service@yuduwear.com with your order number and the item(s) you’d like to return.
We’ll send return instructions and a return authorisation.
Pack the items securely and send them using the provided details.
Refunds Once your return is received and inspected, eligible refunds are issued to your original payment method, usually within 5–10 business days. Original shipping charges are non-refundable unless the return is due to our error.
Exchanges Exchanges for a different size or colour are free within the US. If the requested item is unavailable, we’ll offer a refund or store credit.
Return shipping costs Return shipping is the customer’s responsibility unless the item is defective, damaged or incorrect. We recommend using a trackable service.
Damaged or faulty items If something arrives damaged or incorrect, please contact us within 7 days with photos and we’ll make it right promptly.
